Frequently Asked Questions
Why should I choose Custom Solutions Construction?
We know there are a lot of companies for you to choose from and we’re honored that you’re considering Custom Solutions Construction & Central Texas Gutters. There are several things that set us apart, and make us the right choice! First, we are a locally based, family owned business. We live, work, and raise our families right here in your community. Second, we are fully licensed and insured, and have been leaders in the field of home improvement since 1999. If you add up their combined years of experience, our staff has over 150 years in the home improvement industry! That level of expertise is hard to beat! No other local company can come close to what we can provide to our customers, in terms of experience. We aren’t going anywhere. If you need warranty service or ever have a problem, even years down the road, you can trust that our doors are open and our phones will be answered. Finally, our quality craftsmanship and attention to detail is second to none. We don’t cut corners and we don’t take short cuts. We currently carry an A+ rating with the BBB and have accumulated several consecutive years of the “Best of Home Advisor” Awards. We believe that anything worth doing is worth doing correctly, and that’s reflected in every project we complete. But don’t take our word for it, click on the Reviews tab to see what our customers have to say about us!
Do you offer free proposals?
Absolutely! Call us today, and one of our professional consultants will meet with you at your home at a set appointment time, and we won’t give just give you an estimate, we’ll provide you with an exact price for your project so you never have to worry about being “over budget” when the work is finished. We do our best to make scheduling as convenient as possible, and there is no cost or obligation associated with your appointment. When we meet, one of our consultants will show you samples of our products, take the time to discuss design and details specific to your home, as well answer any questions you have about our products or installation process.
Do you accept credit cards?
Custom Solutions Construction & Central Texas Gutters accepts all major credit and debit cards, including MasterCard, Visa, American Express and Discover. Cash and personal checks are also accepted.
Do you have financing available?
We offer various financing options for qualified buyers. Ask your consultant about what financing options are available for your project.
Are your employees insured?
Our employees are family to us, therefore each of our team members is fully insured for your protection, and theirs!
Why do I need gutters?
It costs less to prevent problems from occurring in the first place than it does to address and repair them after the damage is done. Gutter installation prevents damage from the most minor of annoyances, like having rain water poured on your head as you walk out your front door, or the washing away of the new mulch you just laid in your flower beds, to the prevention of serious structural damage to your home’s foundation. Have you noticed unsightly stains on your stone, brick or siding? Do you have cracks in your walls, floors, or ceilings? Have you noticed other evidence of improper shifting and settling of your foundation, like doors that don't shut correctly, due to settling? We have seen it all and we can tell you that the one thing we’ve heard from all of our customers with these issues is, “We wish we would have installed gutters on our home before this happened.” By making a wise, and relatively small, investment in a quality rainwater management system now, you can potentially save yourself thousands of dollars over the long term!
What types of warranties do you offer?
Our warranties may range in duration from one year to lifetime, depending on which products you choose. Your professional Sales Consultant will be happy to provide you with the warranty information that is applicable to your specific purchase.
Where can I see samples of your work?
The easiest place to find comprehensive samples of our work is by visiting our Gallery tab and clicking through our albums. If you’d like to see our completed work in person, simply give us a call and we will be happy to provide you with a list of homeowners who have given us permission to share their addresses. We invite you to drive by any of those locations and view our installed products. We are also happy to provide you with a list of customer references, upon request.